Negotiation Skills
Welcome to the Negotiation Skills workshop. Although people often think of boardrooms, suits, and million dollar deals when they hear ...
Show more
Instructor
admin
- Description
- Curriculum
- Reviews
Introduction
Module 1:
-
Understanding Negotiation
-
Types of Negotiations
-
The Three Phases
-
Skills for Successful Negotiating
-
Knowledge Check
Module 2:
-
Getting Prepared
-
Establishing Your WATNA and BATNA
-
Identifying Your WAP
-
Identifying Your ZOPA
-
Personal Preparation
-
Knowledge Check
Module 3:
-
Laying the Groundwork
-
Setting the Time and Place
-
Establishing Common Ground
-
Creating a Negotiation Framework
-
The Negotiation Process
-
Knowledge Check
Module 4:
-
Phase One — Exchanging Information
-
Getting Off on the Right Foot
-
What to Share
-
What to Keep to Yourself
-
Knowledge Check
Module 5:
-
Phase Two — Bargaining
-
What to Expect
-
Techniques to Try
-
How to Break an Impasse
-
Knowledge Check
Module 6:
-
About Mutual Gain
-
Three Ways to See Your Options
-
About Mutual Gain
-
Creating a Mutual Gain Solution
-
What Do I Want?
-
What Do They Want?
-
What Do We Want?
-
Knowledge Check
Module 7:
-
Phase Three — Closing
-
Reaching Consensus
-
Building an Agreement
-
Setting the Terms of the Agreement
-
Knowledge Check
Module 8:
-
Dealing With Difficult Issues
-
Being Prepared for Environmental Tactics
-
Dealing With Personal Attacks
-
Controlling Your Emotions
-
Deciding When It’s Time to Walk Away
-
Knowledge Check
Module 9:
-
Negotiating Outside the Boardroom
-
Adapting the Process for Smaller Negotiations
-
Negotiating via Telephone
-
Negotiating via Email
-
Knowledge Check
Module 10:
-
Negotiating on Behalf of Someone Else
-
Choosing the Negotiating Team
-
Covering All the Bases
-
Dealing With Tough Questions
-
Knowledge Check
Assessment:
-
Post-Test
Please, login to leave a review