PRIVACY POLICY

The Privacy Policy to comply with broader U.S. federal and state regulations, including laws like the Federal Trade Commission (FTC) Act, Gramm-Leach-Bliley Act (GLBA), Health Insurance Portability and Accountability Act (HIPAA) (if applicable), and any other general privacy practices.

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At Skillfly, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information, in accordance with U.S. privacy laws and regulations. By accessing or using Skillfly, you agree to the terms outlined in this policy.

1. Information We Collect:
We may collect the following types of personal data:

  • Personal Information: Including but not limited to your name, email address, phone number, job title, company information,      payment details, and other identifiable data when you create an account or interact with our platform.
  • Device Information: Data such as your IP address, browser type, operating system, and geographical location when you      access the platform.
  • Cookies: We use cookies to track your activity on our platform, improving your experience and providing personalized      services.

    2. How We Use Your Information
    We collect and use your data for the following purposes:

  • Service Delivery: Facilitating course enrolments, maintaining accounts, processing payments, and delivering training      content.
  • Communication: Sending course updates, notifications, newsletters, and responding to queries.
  • Legal Compliance: Ensuring we comply with applicable laws and regulations, including financial and tax reporting      obligations.
  • Security and Fraud Prevention: Detecting, preventing, and addressing fraudulent activities and security breaches.

    3. Information Sharing and Disclosure:
    We may share your data in the following scenarios:

  • Service Providers: We engage third-party providers for services such as payment processing, cloud storage, and analytics.      These providers are obligated to protect your data and use it only for the services they provide.
  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or court orders,      including government requests.
  • Business Transfers: If Silkfly undergoes a merger, acquisition, or sale, your data may be transferred as part of that      transaction.

    4. Legal Basis for Processing (Under U.S. Laws)
    Our data collection and processing practices adhere to key U.S. privacy regulations, including:

  • FTC Act: Prohibits deceptive practices, ensuring transparency in how we collect and use your data.
  • Gramm-Leach-Bliley Act (GLBA): If applicable, ensures that personal financial information is handled securely and      confidentially.
  • HIPAA: If any health-related data is collected, we comply with HIPAA to protect medical information.
  • State Laws: In addition to California's CCPA, we comply with other state privacy laws as required (e.g., Virginia Consumer      Data Protection Act, Colorado Privacy Act).

    5. Your Privacy Rights
    Depending on your location in the U.S., you may have the following privacy rights:

  • Right to Access: You can request access to the personal information we hold about you.
  • Right to Deletion: You may request the deletion of your personal data unless retaining it is necessary for legal or business      purposes.
  • Right to Correction: You may request correction of any inaccurate or outdated information.
  • Right to Opt-Out of Marketing: You can unsubscribe from marketing communications at any time by following the      instructions in the email or contacting us directly.

    To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request within 30 days as required by law.

    6. Data Security
    We use commercially reasonable security measures, including encryption, firewalls, and secure servers, to protect your data. However, no online platform is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security. Users should also take steps to protect their own data, such as keeping passwords confidential.

    7. Data Retention
    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your information is no longer needed, we will securely delete or anonymize it.

    8. Children’s Privacy (COPPA Compliance)
    In compliance with the Children's Online Privacy Protection Act (COPPA), Skillfly does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such data, we will take immediate steps to delete it.

    9. Cookies and Tracking Technologies
    Skillfly uses cookies to collect information about your browsing behaviour. Cookies allow us to remember your preferences, improve site functionality, and personalize your experience. You may adjust your browser settings to refuse cookies; however, this may affect the performance of certain features on our platform.

    10. Third-Party Links
    Our platform may contain links to external websites. Skillfly is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of any third-party sites you visit.

    11. International Users
    While Skillfly is based in the USA, we comply with international privacy regulations, including the General Data Protection Regulation (GDPR) for users in the European Union. International users should be aware that their information may be transferred to and processed in the United States. By using our platform, you consent to such transfers.

    12. Changes to this Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify users of significant changes by posting the updated policy on our platform. Your continued use of Skllfly after such updates constitutes your acceptance of the changes.

    13. Contact Us
    If you have any questions or concerns about this Privacy Policy or how we handle your personal information, you can contact us at:

    Email: info@skillfly.com
    Phone: +1 (443) 713 8092.
    Address: [Insert Physical Address]

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